Privacy Policy
Last updated: June 10, 2025
When you contact us through our website or request a private viewing, we collect the information you provide directly: your name, email address, phone number, and the content of your message. This includes any details you share about your property preferences, such as preferred location, property type, or budget range.
We also automatically collect limited technical data when you visit our site, including your browser type, device information, and pages viewed. This helps us understand how visitors use our portfolio and improve your experience.
We use the information you provide to respond to your enquiries, arrange property viewings, and send you information about Soma Bay Homes that you have explicitly requested. We may also use your contact details to follow up on a viewing or enquiry you have made.
Technical data is used in aggregate to analyse site traffic, improve our content, and ensure the website functions correctly. We do not sell or rent your personal information to third parties.
Our website uses cookies to remember your preferences and understand how the site is used. These are small text files stored on your device. We use analytics tools to collect anonymous usage statistics, such as which pages are most visited and how users navigate the site.
You can control or disable cookies through your browser settings. However, disabling cookies may affect your experience of certain features on our website.
We do not disclose your personal information to third parties except where necessary to provide our services. This includes our website hosting provider, email service provider, and CRM system used to manage property enquiries. These processors are bound by confidentiality agreements and are only permitted to use your data on our behalf.
We may also disclose information if required by law or to protect the rights, property, or safety of Soma Bay Homes, our clients, or others.
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Enquiry records are typically kept for a period of 24 months to manage follow-up communications and respond to any future requests.
You have the right to request access to the personal data we hold about you, ask for corrections if the information is inaccurate, and request deletion of your data in certain circumstances. You may also object to or restrict certain processing activities, and you have the right to data portability.
If you have provided consent for specific processing, you may withdraw that consent at any time. To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.
We are committed to honest representation in all our communications. We do not make misleading claims about property availability, pricing, or investment returns. All property descriptions are based on accurate specifications and current information. We do not use fake urgency, fabricated endorsements, or misrepresent our affiliation with any brands or developments.
If you have any questions about this privacy policy or wish to make a request regarding your personal data, please contact our team:
Soma Bay Homes
Phone: 012-755-2730
Email: info@somabayhomes.com